Welcome to Summer Bloom
Your new chapter begins here
This may be a challenging time for you and your family, so we want to offer you a safe and supportive environment where you can focus on strengthening your relationships and building a brighter future together.
What to expect on your arrival at Summer Bloom
You’ll be greeted by a member of our friendly team who will show you around and answer any questions about your accommodation. We’ll let you get settled in and advise that you bring with you, if possible:
- Important documents (ID, court orders, benefit letters, etc.)
- Clothing and toiletries for all family members
- Medications (with prescriptions)
- Comfort items for your children (toys, blankets, etc.)
- Personal items that make you feel at home
Next, we’ll talk a bit about your needs and help you develop a plan tailored to your family’s goals. This doesn’t all have to be done all at once; you may need time to adjust and to talk, and we’ll be there with you if there’s anything you’d like to share. We’ll also gently prompt you with questions where necessary to help us get to know you and your family.
Your stay at Summer Bloom
During your stay, we’ll focus on creating a safe and nurturing environment for your children while strengthening your parenting skills to improve your confidence and communication. We’ll do this by observing you throughout your day to see where you might need help.
Our observations aren’t meant to criticise you; they help us to identify areas for objective improvement so we can offer the support and encouragement needed in the best interests of your family.
Community resources and support networks might also be beneficial to you, and we’ll help you explore and access them as appropriate.
What we can achieve together
Together, we can achieve positive outcomes — but we need you to engage with us regularly so that we can support your family through the process.
Working collaboratively, we’ll provide you with assistance and guidance to develop essential parenting skills, improve family communication, and address any underlying challenges.
Keeping your family together
We’re committed to keeping families together whenever possible and will work closely with you and all relevant professionals to ensure your family receives the support needed to thrive together.
You can read more about who we are and our mission here.
Sharing information
To provide the best possible support, we will work closely with social workers, local authorities, and other professionals involved in your case. We will ensure that all information we share is handled confidentially and with respect.
Your active participation in the process is essential. We encourage you to be open and honest about your needs and concerns and to work collaboratively with our team to achieve your goals.
Engaging respectfully with our staff
Our staff are compassionate professionals who maintain an objective and supportive approach to your needs, regardless of your social background, ethnicity, sexuality, sex, gender identity, or faith.
We welcome diversity and inclusivity across our team and ask that you treat our staff with the same respect during your stay.
More support for you
Our dedicated team is here to support you throughout your journey. Please don’t hesitate to ask for help at any time, whether it’s with practical matters, emotional support, or accessing resources.
If something goes wrong during your stay
We have procedures in place to address any concerns or complaints you may have. Please speak to a member of staff or contact our management team.
Talk to us
We are here to help. Please don’t hesitate to contact us to discuss any concerns or queries you may have.